virgin media broadband problems

By using this site, you agree we can set and use cookies. What does the Virgin Media-O2 merger mean for the UK? If you're suffering issues with your internet, call or mobile services you may be entitled to compensation. IF you're a Virgin Media customer who is affected by an internet, call, TV or mobile outage we explain how to check your service status - and whether you're due compensation. Find the best place for the Hub making sure it’s kept out in the open and in the upright position, Reboot the Hub by turning it on and off again, Check each device, if one of your devices is suffering slow speeds whilst the others are working fine, there could be a limitation with it, Get rid of blackspots, if you have a Hub 3 why not download the Virgin Media Connect app to scan your home for WiFi blackspots. For example, with a Hub 3 device, a flashing red light means your device is on but your Wifi connection is not working. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF.

Virgin Media is part of NTL:Telewest. I have reset my modem already. Find out how to stay connected on the move. Skip to main content. To inquire about a licence to reproduce material, visit our Syndication site.

News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. If our top tips and tricks haven't helped, find out what other support you can get. Virgin Media has a dedicated web page where you can find out if there are any problems in your area.

Here are five things to look for in a work laptop, Facebook ‘Secret Conversations’ lets you send protected messages, Covid-19 face masks with valves don’t work, Forget 5G, UK presses ahead with research into 6G, Last week the network provider suffered a crash that it insists was fixed, influx of disgruntled Virgin customers today. Get an answer online via Virgin Media's support centre, where you can get advice on common problems, including broadband, business broadband, TV, mobile, billing, moving home and more. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy.

If you love something, you never want to lose it, right?

We’ll show you how to stay connected at home and on the move. More than 1,500 people reported internet problems on outage site Down Detector. Many of the broadband provider’s customers took to social media on Thursday morning reporting they were unable to get online. The Sun website is regulated by the Independent Press Standards Organisation (IPSO). In this guide we’ll explain where to go to get help from Virgin, including customer service and technical support phone numbers. View our online Press Pack. Click here to visit the My Virgin service update website.

Virgin Media customers are still reporting problems (Downdetector) Virgin Media customers around the country are continuing to report issues affecting their broadband connections.

They will also pay £25 for each missed appointment, or for appointments cancelled with less than 24 hours' notice, plus you'll get £5 for each calendar day delay to the start of a promised new service. We’ll show you how to stay connected at home and on the move. According to the service status website Down Detector, users first began reporting problems with home broadband just after 9am on Thursday. Virgin Media customers' fury as broadband network 'keeps cutting' Hundreds of Virgin Media customers complain of broadband outage Virgin Media launches fitness TV channel for free home workouts

My Virgin Media WiFi is not working .

Internet firms usually pay out £8 for each day broadband and home phone services are not repaired after two full days of no service. For more details of these cookies and how to disable them, see our cookie policy. Virgin Media has said it is "urgently working" to resolve an issue affecting broadband customers in parts of London. Virgin Media last experienced issues on August 13 after its network was hit by a series of outages. This all depends on what type of router you have. It’s really simple and quick... Run tests … The Virgin Media outage was fixed on the day. Visit our Service status page to run a test against your kit and to check for network outages.

Virgin Media has warned ministers that a skills shortage would frustrate plans to upgrade the nation’s broadband if they fail to slash red tape. The outage comes as millions of people continue to work from home during the coronavirus lockdown. If you're a mobile customer and you suffer from a lack of service then depending on the circumstance you may be entitled to a refund or account credit.

‘Still happening,’ wrote user @zondajag on Downdetector. Negotiations are apparently ongoing without any guarantee of a deal but if a merger took place it would create a huge rival for BT, which owns EE – the UK’s second-largest mobile network. Very frustrating as I rely on this service due to poor signal in my house for 4G. ‘If customers are experiencing individual connectivity issues they can contact our customer service team for assistance.’. Virgin Media has approximately 3.2million customers in the UK. Having trouble connecting to your home broadband? Wifi Boosters cost £3 extra per month for all other broadband customers who need one. For other inquiries, Contact Us. According to figures published by Virgin Media earlier this month, the lockdown has led to its busiest months of traffic on record. That’s why we make it our priority to help you get online – and stay online. The website Downdetector, which measures outages on popular services, is showing an influx of disgruntled Virgin customers today, Monday May 4. Have a look at our top tips to getting back online. If that doesn't work we'll put you in touch with our team. Fantastic broadband doesn’t stop when you leave the house. ( A Downdetector map shows the problem … ", "We are working as quickly as possible to restore services and apologise to those affected. But even now, days after the initial issue, many people are struggling to get online. If you have an issue with your broadband, TV, phone or mobile service you can run a test online via our Service status page. Learn about any faults or maintenance that might be affecting your broadband, TV, phone or mobile.

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