The scones with cream and jam were wonderful, too. more. The Promenade, Cheltenham, GL50 1NN. Menu selection required three weeks prior to dining and a 50% deposit will be taken at the time of booking.
Christmas Afternoon Tea . First we got a room with 2 twin beds put together. This was extremely disappointing as it affected the plans we had made for the rest of our day, no explanation on the paper though we weren't charged for it. The setting was quaint and perfect and the food was scrumptious. We stayed at this hotel last weekend. Our room was seemingly outside the staff smoking area and also the location for the bottle bin which, at nine o'clock in the morning is not the best way to be woken up. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Nothing that was served stood out for flavour they were all very dull.My advice to anyone looking to book thd Queens for an afternoon tea, go around the corner to thd Daffodil, it's in a different class and £1 cheaper! Staff didn't answer calls. I am delighted that you enjoyed your stay at Mercure Queens Hotel in Cheltenham and Jonathan is delighted his efforts were appreciated.We look forward to welcoming you back again soon. Or extend your stay by a night or two as bed and breakfast starts from £109 per room per night for bookings on 23rd December or 26th December. Sign up for emails from Queens Hotel Cheltenham and receive news on exclusive discounts and special offers on stays at our elegant boutique hotel. It was relaxing, we felt well looked after and food was delicious. Hotel du Vin, Parabola Road. We hope to be back sometime. Seemingly un-trained staff struggling to figure out how to operate the till was disappointing. Served daily between 12pm and 4pm throughout December, excluding 25th and 26th. Chef and I are very proud of our product and consider such feedback as exceptionally important in developing and strengthening our offering to ensure consistency is met at all levels. The team are very pleased that the quality of food and service surpassed your expectations and we look forward to welcoming you back in the near future. Before you settle down to feast on five-courses of festive delights, start Christmas Day lunch with a glass of fizz. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Kind regards, Peter Watt, Beautiful old building, and really lovely reception area. Kind regards, Peter Watt. I believe the whole process from sit down to the payment of the bill took a little under two hours. We will be back and it was the perfect treat for my mothers birthday. Thankfully there was also a hand held shower head which I used.We were staying at the hotel for a private party and the fixed menu was very tasty.Breakfast was really nice, if a little chaotic.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners. Cold outside but lovely inside The Queens ! more. Wamest WishesJonathan. I joined 4 other friends for afternoon tea on a Friday in March and found it thoroughly enjoyable. Room was a good size, but perhaps a little tired. Queens hotel manager, Erol Uray, continued: “We are really pleased to work with the No Child Left Behind project and provide something a little bit different for all. Room types may vary. At Queens Hotel Cheltenham we offer a collection of special dining and overnight festive experiences for you to craft your own memorable Christmas and New Year's Eve. The service was incredibly professional and comparable to F&M, London. However, this wasn't what we got. We chose the Queen's as it was our last weekend together before I went away serving with the RAF and wanted a good hotel that would give us good service, one less thing to worry about. This, never happened.My girlfriend and I were very much looking forward to what was going to be our last weekend together for some time and this was the reason I paid a little more than what we would usually pay so that we wouldn't have to worry about these exact issues. The afternoon tea was very reasonably priced at £16 per head and for £2 extra we saw that one could order smoked salmon and scrambled eggs, and although we didn't take up this offer due to a simple lack of appetite, it has tempted us to come back. We had food left over and were offered to take it away with us. We ordered room service breakfast and a paper to be delivered the next morning. Warmest WishesJonathan Rudd. Ask MarkS752 about Queens Hotel Cheltenham - MGallery, Ask aussiefoodie2014 about Queens Hotel Cheltenham - MGallery, Room very comfortable and clean but a little tired, Ask AnneS546 about Queens Hotel Cheltenham - MGallery, Ask finewinedine442 about Queens Hotel Cheltenham - MGallery, Ask mcnick14 about Queens Hotel Cheltenham - MGallery, Ask jeni_flowers about Queens Hotel Cheltenham - MGallery, Hotels near Queens Hotel Cheltenham - MGallery, Hotels with Complimentary Breakfast in Cheltenham, Hotels near University of Gloucestershire, Strozzi Palace Boutique Suites By Mansley.
For more Cheltenham afternoon tea options see our list below… Dear Guest,Thank you very much for the kind words following your stay at Mercure Queens and we have taken on board all of your constructive feedback also. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.
An apology from the staff.My main gripe however, was with our breakfast.
I do hope we are given the opportunity to showcase to you our new product in the not too distant future. Would i go back..... not at that price in that condition. Payments made by partners impact the order of prices displayed. Ask FluffHome about Queens Hotel Cheltenham - MGallery. Bookings are available between 12pm and 2pm, priced at £99 per adult, £49.50 per child aged 12 and under. The quality of the food was excellent and the service was attentive, would definitely recommend this as was a very relaxing experience. Add an overnight stay from £327.50 per person including breakfast. Three-courses priced at £27.50 per adult and £13.75 per child aged 12 and under. I would greatly appreciate it if you could email me your contact details so i could get in touch. Ask Will_Roche16 about Queens Hotel Cheltenham - MGallery, Ask martin h about Queens Hotel Cheltenham - MGallery, Ask CaptainandMrs about Queens Hotel Cheltenham - MGallery. Ask Thaifoodlove about Queens Hotel Cheltenham - MGallery, Hotels near Queens Hotel Cheltenham - MGallery, Hotels near University of Gloucestershire, Strozzi Palace Boutique Suites By Mansley. None if the sandwiches had anything else in them , so no cress with egg mayo etc.The cakes also were very small, a pastry case with creme patisserie and 2 tiny piece of strawberry was broken and when I atd it, it was soggy, Paul Hollywood would of been disgusted with yhe soggy bottom. Click here to learn more or control your settings. I am glad you found the location suitable and that the staff were firendly.I have noted your comments about the coffee filters and will inspect them all immediately.
Dear Guest,Thank you taking the time to write a review and for for your kind comments and compliments. Dear Guest, Thank you for providing us with some insight into the strengths and weaknesses following your recent stay at Mercure Queens. This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners. We would have loved to however we had other things to do before returning home so it was not practical. My partner and I stayed at the Queen's Hotel in Cheltenham in February. The staff said there's no other room avail so unless there's a cancellation cannot help ATM. The quality of the food was excellent and the service was attentive, would definitely recommend this as was a very relaxing experience.
Served daily between 12pm and 4pm throughout December, excluding 25th and 26th. Benefit of the doubt given at this stage.After returning to the hotel we decided to order a bottle of prosecco to the room, this took almost 45 minutes and I was about to cancel it when it finally arrived. Hotel du Vin is a much loved establishment in the centre of Cheltenham. Start the festive period as you mean to go on with an indulgent three-course dinner at Victoria’s. He assured me he was going to bring it up at the subsequent staff meeting and that we would get a letter of apology at the very least.
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